Faqs

We specialize in high-quality artificial jewellery, including earrings, necklaces, bangles, bracelets, rings, and sets. Each piece is designed to bring style, elegance, and durability at affordable prices.

Yes. Our products are crafted using skin-friendly materials. However, if you have extremely sensitive skin, we recommend testing jewellery for short periods or avoiding prolonged wear.

Simply browse our collections on shimmergemsjewellery.store , select your favourite pieces, add them to your cart, and proceed to checkout. You’ll receive an order confirmation email once your order is placed.

We only accept the following secure payment methods: 💵 Cash on Delivery (COD) 📲 JazzCash 📲 EasyPaisa We do not accept direct bank transfers or card payments.

Yes, we deliver across Pakistan through trusted courier partners. Your jewellery will be carefully packaged to ensure it reaches you safely.

Delivery times vary depending on your location. Major cities usually receive orders faster, while remote areas may take a little longer. You’ll receive tracking details once your order is shipped.

If your jewellery arrives damaged, defective, or not what you ordered, please email us at info@shimmergemsjewellery.store with your order details and product photos. We’ll arrange a replacement, exchange, or refund.

Yes, returns and exchanges are possible for eligible items. The jewellery must be unused, unworn, and in its original packaging. ⚠️ Please note: For hygiene reasons, earrings cannot be returned or exchanged unless defective or damaged upon delivery.

Yes, refunds are available for approved returns. Refunds will be processed through your original payment method (Cash on Delivery adjustments, JazzCash, or EasyPaisa).

To keep your jewellery looking new: Store pieces in a cool, dry place, away from sunlight. Avoid contact with water, perfumes, or chemicals. Wipe gently with a soft cloth after use. Keep items in individual pouches to prevent scratches.