Welcome to ShimmerGems Jewellery, accessible at shimmergemsjewellery.store. By using our website, browsing our products, or making a purchase, you agree to comply with the following Terms and Conditions. Please read them carefully before placing your order.

1. General

  • These Terms govern your use of our website and services.
  • By shopping with us, you agree to our Terms and our Privacy Policy.
  • ShimmerGems Jewellery reserves the right to update or change these Terms at any time. Updates will be posted on this page.

2. Products and Availability

  • All jewellery items listed on our website are subject to availability.
  • We make every effort to describe and photograph our products accurately, but slight variations in color, size, or design may occur due to lighting or screen settings.
  • ShimmerGems Jewellery reserves the right to modify or discontinue products without notice.

3. Orders and Payments

  • Orders can be placed directly through our website by adding items to your cart and proceeding to checkout.
  • You must provide accurate and complete billing, shipping, and contact information.
  • We only accept payments through:
    • 💵 Cash on Delivery (COD)
    • 📲 JazzCash
    • 📲 EasyPaisa
  • No other payment methods are accepted.

4. Pricing

  • All prices are listed in PKR (Pakistani Rupees).
  • Prices may change without prior notice, but confirmed orders will not be affected.
  • Any applicable charges will be displayed at checkout before you confirm your order.

5. Shipping and Delivery

  • We deliver nationwide using reliable courier partners.
  • Delivery times may vary depending on your location. Tracking details will be shared once your order is dispatched.
  • ShimmerGems Jewellery is not responsible for courier delays, weather disruptions, or factors beyond our control.

6. Returns and Refunds

  • Returns and exchanges are accepted for eligible products that are unused, unworn, and in their original packaging.
  • Due to hygiene reasons, earrings cannot be returned or exchanged unless damaged or defective upon arrival.
  • Customized or clearance items marked as final sale are non-returnable.
  • For details, please refer to our Return & Refund Policy page.

7. Intellectual Property

  • All content on this website, including logos, product images, text, and designs, is the property of ShimmerGems Jewellery.
  • You may not copy, distribute, or use our content without prior written permission.

8. Limitation of Liability

  • ShimmerGems Jewellery is not responsible for indirect, incidental, or consequential damages arising from product use or misuse.
  • We are not liable for allergic reactions, improper handling, or care of jewellery items.
  • While we take strong measures to secure our website, we are not responsible for damages caused by unauthorized access, technical issues, or third-party services.

9. User Responsibilities

By using our website, you agree to:

  • Provide accurate and truthful information when placing orders.
  • Use purchased jewellery responsibly and as intended.
  • Not engage in fraudulent, harmful, or illegal activities through our website.

10. Governing Law

  • These Terms are governed by the laws of Pakistan.
  • Any disputes shall be resolved in the jurisdiction of the courts in Pakistan.

11. Contact Us

For questions or concerns about these Terms & Conditions, please contact us:

📧 Email: info@shimmergemsjewellery.store
📍 Address: 1st Floor, Al-Rehman Chamber, 79 East AKM Fazl-ul-Haq Rd, Block G, G 7, Pakistan